Privacy Policy

Our Commitment to Privacy

At WorksheetBridge, we believe that learning English should be accessible, effective, and secure. This Privacy Policy explains how we collect, use, protect, and share information when you use our educational platform, whether you're a student, teacher, or educational institution.

We are committed to transparency in our data practices and compliance with applicable privacy laws, including GDPR, CCPA, and COPPA where applicable.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Username and password (encrypted)
• Language level and learning goals
• Account type (student, teacher, or institution)

Educational Data

To provide personalized learning experiences, we collect:

• Lesson progress and completion status
• Quiz and assessment scores
• Time spent on activities
• Responses to interactive exercises
• Cultural background preferences (optional)

Technical Information

We automatically collect certain technical data:

• Device type and operating system
• Browser information
• IP address and general location
• Usage patterns and platform interactions

Communications

When you contact us, we may retain:

• Support requests and correspondence
• Feedback and survey responses
• Community forum posts (if you choose to participate)

How We Use Your Information

Educational Services

• Provide personalized lesson recommendations
• Track learning progress and achievements
• Generate progress reports for students and teachers
• Adapt content difficulty to appropriate levels
• Suggest relevant cultural context materials

Platform Improvement

• Analyze usage patterns to improve user experience
• Identify popular content and learning paths
• Test new features and educational approaches
• Optimize platform performance

Communication

• Send important account and service updates
• Provide customer support
• Share educational tips and resources (with your consent)
• Notify about new lessons and features

Data Sharing and Disclosure

We Do NOT Sell Your Data

WorksheetBridge does not sell, rent, or trade personal information to third parties for marketing or commercial purposes.

Limited Sharing Circumstances

We may share information only in these specific situations:

• Educational Institutions: If your school or organization sponsors your account, we may share progress reports with designated administrators
• Service Providers: Trusted partners who help us operate the platform (hosting, analytics, customer support) under strict confidentiality agreements
• Legal Requirements: When required by law or to protect the safety of our users
• Business Transfers: In the unlikely event of a merger or acquisition, with continued privacy protections

Teacher Resources

Teachers downloading resources receive anonymized, aggregated data about lesson effectiveness, but never individual student information without proper consent.

Student Privacy Protection

COPPA Compliance

For users under 13 years old:

• Parental consent required before account creation
• Limited data collection (only essential for educational services)
• No behavioral advertising or marketing
• Parents can review, modify, or delete their child's account at any time

FERPA Compliance

For educational institutions, we maintain compliance with FERPA by:

• Treating student records as confidential educational records
• Requiring proper authorization before sharing student data
• Providing institutions with tools to manage student privacy
• Allowing parents and eligible students to access their educational records

Classroom Safety

• No public profiles or social features for minors
• Moderated communication channels
• Content appropriate for educational environments
• Clear reporting mechanisms for inappropriate content

Teacher and Educator Data

Professional Information

For educators, we may collect:

• Teaching credentials and experience level
• School or institution affiliation
• Subject areas and grade levels taught
• Professional development interests

Resource Usage

• Downloaded lesson plans and materials
• Customizations made to worksheets
• Feedback on teaching resources
• Participation in educator community forums

Teacher Benefits

• Personalized resource recommendations
• Access to educator-only content and training
• Analytics on lesson effectiveness
• Professional development opportunities

Data Security

Technical Safeguards

• Industry-standard encryption for data in transit and at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication for sensitive accounts
• Secure cloud infrastructure with enterprise-grade protection

Access Controls

• Role-based access limiting who can view personal data
• Regular employee training on privacy and security
• Strict background checks for team members with data access
• Detailed audit logs of data access and modifications

Data Retention

We retain personal data only as long as necessary for educational purposes:

• Active accounts: Data retained while account is active
• Inactive accounts: Anonymized after 2 years of inactivity
• Student records: Retained according to institutional requirements
• Legal compliance: Some data retained longer when required by law

Your Privacy Rights

Access and Control

You have the right to:

• Access: View all personal data we have about you
• Correct: Update inaccurate or incomplete information
• Delete: Request deletion of your account and data
• Export: Download your learning progress and data
• Restrict: Limit how we use certain types of data

Communication Preferences

• Opt out of marketing emails (educational updates may still be sent)
• Choose frequency of progress notifications
• Control sharing of progress with teachers or institutions

Geographic Rights

EU Users (GDPR): Additional rights including data portability and objection to processing

California Users (CCPA): Right to know what personal information is collected and how it's used

Other Regions: We extend similar privacy protections globally

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we make significant changes, we will:

• Notify users via email and platform notifications
• Highlight key changes in plain language
• Provide a 30-day notice period before changes take effect
• Maintain an archive of previous policy versions

Your continued use of WorksheetBridge after policy updates constitutes acceptance of the revised terms.